Reporting Optimizations now Available!

We hear regularly from our customers that having access to their business critical data is important to carry out their day to day business operations. We have made some important improvements to how quickly some of your most important reports are generated and delivered to you. These changes are so dramatic we will be rolling these improvements across all our supported production releases. Lets take a look at how big of an improvement these reporting changes are.

New Hosted Data Center Location

Re: Hosted Service Migration to New Data Center Location To our Valued Customers We chose IBM to be our data center and hardware partner due to the exceptional service levels and highest quality datacenter properties. To continue to offer the exceptional level of service, IBM is deploying new data center locations that employ the latest security, redundancy, and backbone connectivity with multiple fiber interconnections. As a result some of our hosted customers will be migrated over to the new data center and deployed on newer and more powerful servers.

Resilient and Robust Support

Sippy pushes through difficult times by ensuring its support operations are resilient, with a vision for growth and the future, in 2019 Sippy began to plan its support footprint in El Salvador, a country with a large, highly educated, English speaking population. With business operations in Canada and Singapore, Sippy provides every guarantee that you expect from well established, reputable companies. Today, Sippy’s support team is based in both Ukraine and El Salvador, ensuring its support operations continue to move forward at the pace its customers demand.

Ukraine 2022

Hello Everyone! The situation in Ukraine is a difficult one but we know that the people of Ukraine will persevere to move forward. Our technical team members continue to work as possible. Sippy continues to deliver support to its customers and has team members located throughout the world ready to provide assistance to our Ukraine operations. #ConnectingCarriers #Sippy #team #support

It Takes a Telecommunications Village

It takes a village to raise a child and the same is true of the telecom industry’s latest addition, STIR/SHAKEN. During SIPit 33, Enable Security, the creator of SIPVicious PRO along with Sippy Software, the creator of Sippy Softswitch, and other industry cohorts came together to do their part in helping to raise the industry’s new brainchild. The expectations for STIR/SHAKEN are that it will help to bring consumer confidence back to the telecommunications space.

SippySoft is now hiring

Hello Everyone! We are currently in search for two positions based out of our Kiev office. Are you from Ukraine and looking for a job delivering cutting edge telecommunication products and solutions? Sippy Software now has 2 positions open based out of our Kiev office for L3 Support and a Full Stack PHP/JS developer. For more details please send us a note by email at Level 3 Support Are you looking to join a team of motivated engineers delivering the expert advice on some of the worlds most popular and modern Real Time Communication components?

New Products and Services 2021

We are very excited to announce that there are MORE improvements coming and that we are going to release a number of new products and services you can take advantage of. Here is a short list of some new products and services that will be released before the end of the year: High Capacity B2BUA A new higher capacity B2BUA will be introduced in the next year that will greatly improve Calls Per Second capacity.

STIR/SHAKEN plan of action

Sippy’s STIR/SHAKEN plan of action Legislative mandates in the telecoms industry are nothing new. The STIR/SHAKEN rules passed by the US congress are neither unexpected nor ill-advised. Sippy strongly agrees that a healthy dose of good regulation might be a great way to both help our industry grow and to protect consumers. In light of all the recent conditions and the upcoming STIR/SHAKEN rules, Sippy has begun preparations for releasing features and functionality aimed at ensuring that our softswitch provides the vital solutions you are going to need to remain compliant.

FAQs are Useful

Our technical team receives great questions from our community and applies their experience to reply and respond to each of those questions. Our experience is formed by the types of questions we receive on a regular basis. The senior members of the technical team use some of the more frequently asked questions to train junior members of the team and to determine what issues require better understanding by our users.

Sippy AWS

Over the course of the years Sippy has established itself as a company that innovates. Cloud computing is not new technology and it is definitely not something that Sippy invented. When it comes to cloud computing however, we are experts. Our internal infrastructure runs on the cloud. We have tested and studied the AWS Cloud in relation to our softswitch’s performance quite thoroughly. With all the experience we have we are confident that we can deliver stable, robust and secure softswitch solutions on the cloud which is why we have chosen the AWS Cloud to be our next hosting platform.